1. privacy policy

2. Processed data‍

In the table below we have provided details of our processing.

- Data source

- Personal data collected

- Purpose

- Retention

Web site

1. Information about your use of the website
2. Content that you choose to publish, upload and/or contribute to the website
3. Technical data, which may include unique device ID, network, IP address, language and operating system
4. To analyze how our website is used so that we can improve it
5. To ensure the technical functioning of the website and to prevent use in violation of our terms

Two years for Google Analytics.

Participant registration

1. First name and surname
2. E-mail address
3. Company
4. Title
5. City
6. Country
7. Telephone number
8. Other information that may be required due to the nature of the booking that you are asked to provide
9. To manage your registration
10. To communicate with you and to enable the company organizing the event to communicate with you
11. To invite you to future events

The storage period is determined by the event organizer.

3. Legal ground

Consent. When you register to use the website, create a participant registration and/or an account registration, you consent to the processing of your personal data in accordance with this privacy policy.

Performance of contracts. We process your personal data related to the account registration in order to provide our services to you (or the company you work for) in accordance with our terms and conditions. We process your personal data related to the participant registration in order to provide services to you in accordance with our terms and conditions for participants.

Legitimate interest. The processing of your personal data is also based on our customers' legitimate interest in managing their events and our legitimate interest in developing and improving our services and activities and our website.

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4. Disclosure of personal data‍

Coeo complies with the EU-U.S. Data Protection Framework (July 2023) when transferring data between the EU and the U.S. Coeo still sends and stores as little as possible, just to enable the expected user experience.
https://commission.europa.eu/law/law-topic/data-protection/international-dimension-data-protection/eu-us-data-transfers_en

1. Coeo shares personal data with Postmark (to send emails, stored in the US), Mux (to send live video, replicated in the US), LiveKit (to receive live video, replicated in the US), Pusher (for notifications, replicated in the US) and Google (for analytics, replicated in the US).
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Coeo stores personal data in Amazon AWS RDS in Stockholm, Sweden and is not replicated to other regions.

2. in addition, your personal data related to participant registration will be shared with other participants and the person or company organizing the event. Read more about AWS' new EU data transfer commitments and schrems ii:
https://aws.amazon.com/blogs/security/aws-and-eu-data-transfers-strengthened-commitments-to-protect-customer-data/

3. Your information may be transferred outside the EU/EEA as some of our service providers are located outside the EU/EEA, but only to a country that the European Commission deems appropriate or if we have a transfer mechanism in place in accordance with European Union law. Please contact us for further information on such transfers.

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4. When you use the Website or our services, you may be referred to other websites where the personal data collected is outside our control. The other website's privacy policy governs the personal data obtained from you on that website.

5. If some or all of the assets or shares of Coeo are acquired, it is likely that user information will be one of the business assets transferred to the new owner.

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5. Responding to legal requests and preventing harm‍

We may access, preserve and share your personal data in response to a legal request (such as a search warrant, court order or subpoena or similar), or when necessary to detect, prevent and address fraud and other illegal activities, to protect ourselves, you and other users, including as part of investigations.

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6. Cookies, pixels and other system technologies

Like almost all websites, our website uses cookies. We use cookies to enable login using session cookies.

1. retention
We will retain your personal data for as long as necessary to fulfill the purposes for which it was collected under this Privacy Policy or as long as we have a legal basis to do so and in accordance with the table above. We may also retain anonymous versions of your data and process them for statistical purposes indefinitely as they no longer constitute personal data.

2. children
The Services are not directed to persons under the age of 13. If you are the parent or guardian of a person under the age of 13 and you become aware that the child has provided us with personal data without your consent, please contact [email address] to exercise your rights of access, rectification, erasure, restriction of processing and objection.

3. links to other websites and social plugins
Our website uses social plugins from social networks. If you click on one of the buttons, a new window will open in your browser and the page of the respective social network will open. On that site you can log in, press the like or share button, etc. When you click on plug-in links or other links on our website or in newsletters, the collection of personal data is beyond our control. The other website's policy applies to the personal data obtained from you on that website.

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7. your rights‍

1. You have the absolute right to object to the processing of your personal data for direct marketing purposes. You also have the right to withdraw your previously given consent. The withdrawal of your consent does not affect the lawfulness of the processing based on the consent before its withdrawal, and we may continue to process your personal data based on other legal grounds, except for direct marketing purposes.

2. You have the right to request access to and further information about the processing of your personal data, or to request that we rectify, correct, complete, erase or restrict the processing of your personal data. You have the right to receive, free of charge, a copy of the personal data we process concerning you once (1) per calendar year. For any additional copies you request, we may charge a reasonable fee based on administrative costs.

3. If the processing is based on the legal basis of consent or performance of a contract, you have the right to data portability. Data portability means that you can obtain the personal data that you have provided to us, in a structured, commonly used and machine-readable format, and have the right to transmit such data to another controller.

Contact details

If you wish to delete your personal data from one or more events, please email us at support@coeo.events

To exercise your rights, or if you have any questions regarding our processing of your personal data, please contact us at the following address support@coeo.events or Coeo AB, Vinkelvägen 15, 90 320 Umeå, Sweden. Please include your full name in your letter/email. Please note that you should sign the request to be informed about the processing of your personal data yourself.

If you have any complaints regarding our processing of your personal data, you can lodge a complaint with the competent data protection authority. You can read more about the local data protection authorities via the following link. http://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm.

Notification of changes to the privacy policy
If we make changes to this privacy policy, we will notify you via our website. If your consent is required due to the changes, we will provide you with additional clear information as appropriate to the circumstances and ask for your consent in accordance with applicable law.

Last updated: 2025-09-04

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